About Poochie-Bells & Policies

If you would like to contact us at  Poochie-Bells, please email us at orders@poochie-pets.net.  We will
respond to your email as quickly as possible.  To order by phone please call
877-OUT-DOGS (688-3647) or 860-408-9003.  

General Product or Business Inquiries:  877-688-3647 or admin@poochie-pets.net

Wholesale Business Inquiries:  877-688-3647 or devony@poochie-pets.net / admin@poochie-pets.net

Advertising or Press Inquiries (Dianne Howles):  877-688-3647 or dhowles@poochie-pets.net / admin@poochie-pets.net

New Product Development or Product Suggestions (Sally Crowe):  877-688-3647 or sally@poochie-pets.net /
admin@poochie-pets.net

Trade Show Coordination (Shawn Parisi):  877-688-3647 or shawn@poochie-pets.net / admin@poochie-pets.net

Donation Requests (Dianne Howles):  877-688-3647 of dhowles@poochie-pets.net


OUR MISSION:
To provide functional and unique tools and accessories for you and your pet.  Primarily those tools and
accessories that bridge the communication gap between pooch and owner while providing exceptional
service and quality.

We represent  you and the  family dog.  We are a team of past professionals and their pooches who
gave up the 9-5 career in pursuit of a fun and fulfilling purpose, to create innovative & quality  pet
products. We create products and provide customer service that we would personally purchase and
rave about with our family and friends.

PRODUCT DISCLAIMER:
Poochie-Bells  will not be liable for any damages of any kind arising from the use of Poochie-Bells®,
including without limitation, direct, indirect, incidental, punitive and consequential damages.  This product is not a
toy, keep out of reach of small children.

PRODUCT GUARANTEE:
We guarantee that the product will arrive in excellent condition or we will return the full purchase price of
the product not including shipping or you may request a replacement.

PRIVACY POLICY:
We have the utmost respect for the privacy of our clients and website visitors. We will not sell or rent
your email address or any other client/visitor information under any circumstances.

RETURN POLICY:
You may return an item for refund or replacement within 30 days of the shipment date. Shipping and
handling charges are non-refundable.  Please indicate the reason for the return. You may want to insure
your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit
card, a credit will be issued and will appear on your billing statement.  Please email us prior to your
return at
orders@poochie-pets.net so that we can instruct you on the return address information.

OWNERSHIP OF INTELLECTUAL PROPERTY:
All trademarks, trade names, service marks, logos, tag lines, content, text, graphics, product
descriptions, images, company names and other proprietary information, including but not limited to the
terms "Poochie-Bells", "Poochie-Bells.com" & "Pet-Me-Not Leash Tag" used in this Website are the
property of Poochie-Bells LLC (collectively, the "IP").   Nothing contained in the Website shall be
construed as granting, by implication or otherwise, any license or right to use any IP displayed on the
Website without the written permission of Poochie-Bells LLC or such third party that may own the IP
displayed on the Website. Your use of any IP displayed on the Website is strictly prohibited.


Trademark Registered 2008 Poochie-Bells®
Patent Pending 2008 - Poochie-Bells
Copyright 2005-2008 Poochie-Bells LLC
The "boyz" testing team at  
Poochie Bells World
Headquarters - CT
representing small - mid
size dogs everywhere
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