Our Mission at Poochie-Pets is to provide innovative and branded products of superior quality and value that improve the lives of pet and owner. We work for you and your referrals.

We guarantee that our products leave our facility in excellent condition. In case of damage during shipping, upon receipt and inspection of goods by Poochie-Pets LLC either   reimbursement on the purchase price or replacement of the product will be

Poochie-Pets makes every effort to ship your order quickly via US Postal, First Class.  Please allow up to two weeks for delivery of items in stock.  All orders are shipped from Simsbury, CT.  If you would like expedited shipping, please call us at 860-408-9003 for your options and pricing.

All returns must have prior written or verbal approval by Poochie-Pets within 30
days of the orders’ shipping date. A written explanation and name of the individual at Poochie-Pets authorizing the return must accompany the product. Shipping charges are nonrefundable and products returned to Poochie-Pets are at the responsibility of the individual making the return. We suggest all returns be insured as Poochie-Pets is not responsible for shipments that are lost or misdirected.  Ship returns to:  Poochie-Pets LLC, 1280 Hopmeadow Street, Simsbury, CT  06070, attn:  Returns Dept.

Hours of operation Customer Service is available via phone (860-408-9003), Monday-Thursday 8:00 – 4:30 pm (EST).  You may also contact us via email at admin@poochie-pets.net.

All trademarks, trade names, service marks, logos, tag lines, content, text,
graphics, product descriptions, images, company names and other proprietary
information, including but not limited to the terms “PoochieBells” and  “Poochie-Bells.com” used in this Website are the property of Poochie-Pets LLC  (collectively, the “IP”). Nothing in this Website shall be construed as granting, by implication or otherwise, any license or right to use any  IP displayed on the Website without the written permission of Poochie-Pets LLC  or such third party that may own the IP displayed on the
Website. Your use of any IP displayed on the Website is strictly prohibited without written
prior approval.

Please use caution.  PoochieBells are not a toy.  PoochieBells may represent a choking
or strangulation hazard.  It is not intended for use around small children.  To the fullest extent permitted by law, Poochie-Pets LLC disclaims all liability arising from the use of PoochieBells and will not be liable for any damages of any kind, including, without limitation, direct, indirect, incidental, punitive and consequential damages.  Except as otherwise expressly stated, Poochie-Pets LLC disclaims all express and implied warranties
concerning the fitness of PoochieBells including, but not limited to, the implied warranties of merchantability and fitness.

®, Furbitz®, LeashLink® Saving Spot®

Copyright 2013 Poochie-Pets LLC